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Thread: Garmin Hacked

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    Garmin Hacked

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    There is rumor that is was a ransomware hack.

    iThome received news from readers that Garmin (Taiwan International Avionics), a well-known GPS and wearable device manufacturer in Taiwan, was suspected of being hacked. The IT department sent a notice to various departments in Taiwan stating that internal IT servers and databases were attacked and production lines were also suspended. Two days. It is speculated that Garmin may be attacked by ransomware.

    Garmin immediately announced on the official website that system maintenance, including Garmin customer service center, map and software updates, and related applications such as Garmin Connect, Garmin Express, Launcher... and other application updates, will be suspended.

    iThome also called to ask the Garmin public relations department and said that it is currently inquiring about internal related units and has not received further response, so it cannot answer whether the company's production line has to be suspended for two days due to ransomware attacks.

    However, some users of Garmin wearable devices said that the App of the current sports watch cannot obtain updated data synchronously, and some historical data of physiological information stored in the wearable device disappeared. Users are worried about whether there is a risk of leakage of relevant sensitive information.

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    Garmin Hacked

    Garmin Ltd. was the victim of a cyber attack that encrypted some of our systems on July 23, 2020. As a result, many of our online services were interrupted including website functions, customer support, customer facing applications, and company communications. We immediately began to assess the nature of the attack and started remediation.

    We have no indication that any customer data, including payment information from Garmin Pay, was accessed, lost or stolen. Additionally, the functionality of Garmin products was not affected, other than the ability to access online services. Affected systems are being restored and we expect to return to normal operation over the next few days.

    As our affected systems are restored, we expect some delays as the backlog of information is being processed. We are grateful for our customers’ patience and understanding during this incident and look forward to continuing to provide the exceptional customer service and support that has been our hallmark and tradition.

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