Meet Holly

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https://www.nrn.com/quick-service/ho...ce-gamechanger

At Good Times Burgers & Frozen Custard in Denver, customers entering the drive thru are greeted by Holly. As she takes their order, Holly can figure out their age, sex — even the mood they’re in.
Holly works breakfast, lunch and dinner shifts all day. She processes orders without a break, never forgets to upsell and is the key reason why Good Times has seen check averages rise since hiring her earlier this year.
Related: Chipotle quietly rolls out artificial intelligence to 1,800 units
Holly is not superhuman. In fact, she’s not a human at all.
She’s a voice assistant powered by artificial intelligence, or AI. She represents the onset of disruptive digital labor restaurants are embracing for order and payment processing. Sonic Drive-in plans to test voice activated assistants this year. Chipotle Mexican Grill is usingconversational AI for phone orders at 1,800 restaurants.