View Full Version : Help Zion express permits not printing
Taylor
04-11-2017, 08:56 AM
Hey all. I'm trying to print a couple Zion express permits with no luck. Done it dozens of times before with no problems. Anyone else having a problem with the system right now? Thanks.
I printed one two weekends ago and it worked then.
Can you share screenshots of what you are seeing or anything?
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scottensign
04-12-2017, 06:06 PM
I am having the same problem. tried on two computers and my phone. says it is processing, be patient, and then nothing happens.
dakotabelliston
04-13-2017, 11:00 AM
I tried printing as well and it won't let me. My suggestion is to print your receipt which will have permit number & group number on it. Or if you have time you can go in and the the desk will print it.
I've talked with the park before about carrying electronic permits. I was told this was okay, but not advised because your phone could break and you would then not have a copy. My response, I send the permit to my entire group so I figure at least one of our phones will survive lol
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Taylor
04-16-2017, 10:41 AM
Here's a follow up for those who may run into the same problem (perhaps it's been fixed by now). I left a message on the backcountry desk voice mail describing the problem which was twofold: I couldn't print permits and I couldn't reserve permits for the correct number of people. Surprisingly, I got a call back within a few hours, which was nice. They were aware of the glitches in the system and they could see I had paid for the permits and asked that I write the permit number and name of the canyon on a paper to be placed on my dashboard as usual. Most annoying was that we had to get (and pay for) two permits for our group of 5 people. Hope this helps.
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