Computer Repair?

[UTJetdog]

Can anyone recommend a reputable computer diagnostic/repair business in the Sandy area? One of our home desktops need some help.

Thanks in advance! :2thumbs:

[DiscGo]

I call tell you to stay away from geek squad. I don't know what is in the Sandy area but I can tell you that you'd be better off with a small company.


What is your problem? I wonder if I can help.

[UTJetdog]

What is your problem? Yea, I get that a lot. . . . :haha:

Thanks DiscGo. The problem is that the CD ROM died. I bought a new RW DVD drive and installed it, but now windows won't recognize it. I had my friend the Software Engineer take a look at it, but he couldn't figure it out (recognizing that diagnosing hardware problems is not his field of expertise). We swapped out the drive with another one to see if the drive was bad, but no.

Any thoughts?

[ratagonia]

Can anyone recommend a reputable computer diagnostic/repair business in the Sandy area? One of our home desktops need some help.

Thanks in advance! :2thumbs:

I've always had good service from Software and More in Holladay:

Call: 801.272.9425

Visit Us
4716 South Highland Dr
Holladay UT 84117

We're Moving
5412 South 900 East
Salt Lake City, UT 84117

Store Hours:
M-F - 9 a.m. - 6 p.m.
S - 10 a.m. - 5 p.m.
Sat - Summer Hours 10.a.m.- 3 p.m.
Closed Sunday

Tom :moses:

[Alex]

I second Software and More, I have been their customer for a very long time.

[Deathcricket]

What is your problem? Yea, I get that a lot. . . . :haha:

Thanks DiscGo. The problem is that the CD ROM died. I bought a new RW DVD drive and installed it, but now windows won't recognize it. I had my friend the Software Engineer take a look at it, but he couldn't figure it out (recognizing that diagnosing hardware problems is not his field of expertise). We swapped out the drive with another one to see if the drive was bad, but no.

Any thoughts?

Did you pull out the cable and see if any pins are bent? I run into that a lot. There is also a master and slave setting with the jumpers on the back. Is it the only device on the ide? Go into bios and change it to be the first boot device and put the windows cd in, does it boot off it? Does the drive even open? Could be power even. Lastly, I'm sure you did, but are you sure that is the current driver?

[UTJetdog]

Did you pull out the cable and see if any pins are bent? Yup


Is it the only device on the ide? Yes


Go into bios and change it to be the first boot device and put the windows cd in, does it boot off it? I'll try that.


Does the drive even open? Yes, I don't think power is the problem


Lastly, I'm sure you did, but are you sure that is the current driver? That's part of my problem. There isn't a new driver available on the web, and without a drive, I can't load it from the supplied disk.

All good advise - thanks!

[DiscGo]

Have you installed the driver for the cd drive?

[skianddive]

I bought a new RW DVD drive....
What is the model name and number on your drive?

[Iceaxe]

Can anyone recommend a reputable computer diagnostic/repair business in the Sandy area?

Superior Computers
10927 S State St
Sandy, UT 84070
801-501-0620

These guys have never failed me... fast and reliable. :2thumbs:

[Deathcricket]

Gotcha, shucks sorry my help wasn't able to fix your problem. If you do have internet access you should be able to go to the manufacturers website and get the drivers manually. I think that's where skianddive was going with his question. I would still try that before taking her in for repairs. If you have a 2nd machine you can share the cd drive and install that way too.

Good luck!
:2thumbs:

[DiscGo]

If you give me the model number of the drive and you have a minute, I can remotely log on your computer and get it going for you.

[skianddive]

I think that's where skianddive was going with his question.
Yup! I was going to e-mail him the driver and/or set up software, or I was going to post it here so he could download it.

[skianddive]

If you give me the model number of the drive and you have a minute, I can remotely log on your computer and get it going for you.

Don't let him do it, UTJ, he'll drop porn on your computer!! :lol8:

[DiscGo]

Don't let him do it, UTJ, he'll drop porn on your computer!! :lol8:

:haha: Nice.

[Deathcricket]

If you give me the model number of the drive and you have a minute, I can remotely log on your computer and get it going for you.

Don't let him do it, UTJ, he'll drop porn on your computer!! :lol8:

Psst Disc... You holding out on me bro? Please connect to my machine ASAP!

[Iceaxe]

Don't let him do it, UTJ, he'll drop porn on your computer!!

Free Porn!!!! Where do I sign up?!?!? :giveit:

:nod: